A new patient calling your dental practice is worth $5,000+ in lifetime revenue. Telyn answers every call, converts inquiries to booked appointments, and keeps your schedule full — so your front desk focuses on the patient in the chair.
$5,000+
avg lifetime value of a dental patient
53%
of new patient calls converted when answered immediately vs. voicemail (87% of callers hang up & never call back)
30%
reduction in no-shows with automated appointment reminders
< 2s
Telyn answer time for every incoming call
Dental front desks juggle check-ins, insurance verification, checkout, and phone calls simultaneously. The result: new patient calls wait on hold, go to voicemail (87% of callers hang up & never call back), or get rushed through without proper conversion. Each missed new patient opportunity is $5,000+ in lifetime revenue walking out the door to the practice down the street.
Common Pain Points
Every new patient inquiry is answered within seconds — services, insurance acceptance, first availability, and location all delivered professionally, with appointment booking completed in the same call. Conversion rates versus voicemail are dramatically higher.
After-hours dental emergencies — severe pain, broken tooth, lost crown, infection — are triaged immediately. Genuine emergencies receive after-hours contact guidance; others are booked for same-day or next-morning urgent slots.
Cancellation calls trigger an immediate rebooking offer, keeping schedule gaps filled. Telyn also handles confirmation calls, reminders, and reschedule requests — cutting no-show rates by up to 30%.
Basic coverage questions, payment plan inquiries, and billing statement questions are handled or captured without front desk involvement — freeing staff to focus on production.
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More new patients converted, fewer no-shows, tighter schedules. Each additional new patient per week at $5,000+ lifetime value adds over $260,000 in practice revenue over five years. The front desk bottleneck is the single largest missed-revenue source in most practices.
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Automated reminders reduce no-shows. Real-time rebooking fills cancellation gaps immediately. Telyn keeps your daily production targets on track without adding a staff member.
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Patients who call and get an immediate, knowledgeable, calm response — especially for after-hours emergencies — feel cared for. That feeling drives 5-star reviews, referrals, and family members who choose your practice.
Telyn ships with a complete Dental Practices template. Every customization below is pre-configured — you can go live immediately and fine-tune from there. No developer needed.
New patient intake script with insurance, referral source, and appointment reason
Insurance plan eligibility routing and basic benefits FAQ
Dental emergency triage protocol (pain level, trauma, infection signs)
Appointment confirmation, reminder, and rebooking sequences
Post-treatment follow-up calls with care instruction delivery
Treatment plan follow-up for incomplete second-visit cases
Dentrix, Eaglesoft, or Open Dental scheduling integration
Each new patient captured from a call that would have hit voicemail generates over $8,000 in average revenue over five years. Telyn's Starter plan costs $1,764/year. The ROI Multiple is over 64× in a single year of recovered new patient conversions, before accounting for no-show reduction and schedule optimization.
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